Cultural Safety Scorecard

The Cultural Safety Scorecard is an evidence-based organisational assessment developed by Shine People Solutions. It evaluates cultural safety across 72 practices in 12 domains — from governance and leadership through to anti-racism and accountability. Each practice has individualised answer options scored 0–5, producing a measurable maturity rating with actionable recommendations.

The 12 domains are: Governance & Leadership, Recruitment & Attraction, Onboarding & Induction, Career Development, Retention & Wellbeing, Cultural Load & Identity Safety, Anti-Racism, Community Engagement, Cultural Celebrations, Data & Accountability, Workplace Environment, and Cultural Learning. Together they cover the full employee lifecycle and organisational culture.

After completing the 72-practice assessment, an AI-powered engine analyses your scores to generate a comprehensive SWOT report. It includes an Executive Summary with traffic-light dashboard, Strengths analysis, Opportunities with prioritised recommendations (including timeframe and resources), Threats with risk mitigation actions, an Implementation Roadmap (30/90/365 days), and anonymous peer benchmarking against other organisations.

The assessment is designed for HR directors, diversity and inclusion leads, RAP working group members, or senior leaders responsible for Indigenous employment strategy. It can be completed by an individual or collaboratively by a team. Multiple people from the same organisation can complete it independently for a more rounded view.

Your domain-level scores are anonymously compared against aggregated scores from other organisations who have completed the assessment. This shows how your organisation compares across each of the 12 domains without revealing the identity of any benchmark participants.

The Scorecard draws on the APS Cultural Capability Framework, Gari Yala (Speaking the Truth) research by UTS and Diversity Council Australia, NSW and Victorian Public Service Commission guidelines, DCA Leading Practice, Reconciliation Australia best practice, and NAATSIHWP frameworks.

Traditional cultural safety assessments from consulting firms typically cost $15,000–$50,000 and take weeks to deliver. The Cultural Safety Scorecard provides a structured, evidence-based assessment with AI-generated insights in a fraction of the time. It complements (rather than replaces) in-depth consulting — use it as a baseline assessment, annual progress tracker, or pre-engagement diagnostic.

Absolutely. The Scorecard is designed to complement Reconciliation Action Plans. It provides the evidence base for Stretch and Elevate RAP reporting, identifies priority areas for RAP action items, and tracks measurable progress over time. The AI SWOT Report can be included directly in board papers and Reconciliation Australia submissions.

Yes. The Cultural Safety Scorecard is available both as part of the Indigenous Talent Map platform (Eagle tier) and as a standalone assessment. Contact Shine People Solutions for standalone pricing.

A complementary feature that generates a culturally informed onboarding checklist tailored to a new employee's role type. It covers Pre-Arrival, First Day, First Week, 30 Days, 90 Days, and Ongoing phases — 41 items with responsible parties assigned, plus role-specific overlays for 8 OSCA occupation groups. Print to PDF for hiring managers.