Privacy Policy

1. About This Policy

Shine Recruitment Pty Ltd (ABN 67 139 967 785), trading as Shine People Solutions, ("Shine", "we", "us", "our") is committed to protecting the privacy of personal information we collect and handle. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (shinepeoplesolutions.com.au), engaging our services, or providing us with your personal information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

3. Sensitive Information

We may collect sensitive information, specifically Aboriginal and Torres Strait Islander status, with your consent. This information is collected solely for the purpose of providing our recruitment services, particularly for Indigenous-identified positions and Special Measures recruitment under the Racial Discrimination Act 1975. We will only collect sensitive information with your express consent and will handle it with the highest level of care.

4. How We Use Your Information

We use personal information for the following purposes:

• Matching candidates with suitable employment opportunities
• Providing recruitment, consulting, and training services to clients
• Operating our Indigenous Talent Map (aggregated, de-identified workforce data)
• Communicating with you about opportunities, services, or enquiries
• Processing contact form submissions and enquiries
• Meeting our legal and regulatory obligations
• Improving our website and services
• Reporting aggregated, de-identified workforce insights to clients

5. The Talent Map & Data Aggregation

Our Indigenous Talent Map is a proprietary workforce planning tool that provides aggregated, de-identified data about Indigenous professional talent pools across Australia. All Talent Map reports are produced using aggregated data only. No individual is identifiable in any report or data output. We integrate our proprietary network data with National Census data and standard classification frameworks (ANZSIC, OSCA) to provide macro-level workforce insights.

6. Disclosure of Information

We may disclose your personal information to:

• Prospective employers (candidate information, with your consent)
• Referees you have nominated
• Our service providers (e.g., IT systems, cloud storage) who are bound by confidentiality agreements
• Government agencies or regulators where required by law

We do not sell or rent personal information to third parties. We do not disclose individual-level data from the Talent Map to any party.

7. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Personal information is stored securely using industry-standard encryption and access controls. Our website is hosted in Australia and/or uses cloud services that comply with Australian data protection standards.

8. Access & Correction

You have the right to request access to the personal information we hold about you and to request corrections to inaccurate or outdated information. To make a request, please contact us using the details below. We will respond to access requests within 30 days.

9. Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our site. These tools collect non-personally identifiable information such as pages viewed, time spent on site, and referral sources. You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to external websites (e.g., Supply Nation, Reconciliation Australia). We are not responsible for the privacy practices of these third-party sites and recommend you review their privacy policies independently.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us: